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Dr Cap Shipping & Delivery Information

When will I get my item?

We post within 1 working day of receiving your order.

We offer Royal Mail Special Delivery (next working day), Royal Mail 1st class UK mainland, FREE 2nd class royal mail for UK mainland and royal mail international signed outside of the UK. If you miss the delivery then Royal mail usually take the order to the nearest postal depot and will leave a note informing you when you can pick it up or ask for it to be re-sent.

Your items will usually arrive on the next working day for Royal Mail Special Delivery UK mainland deliveries, 1-2 working days for Royal Mail 1st class UK mainland deliveries, 2-3 working days for FREE Royal Mail 2nd class UK mainland deliveries, 3-5 working days (for European deliveries) and 5-10 working days (for international deliveries) of you receiving your dispatch confirmation email.

For Royal Mail next working day delivery orders must be placed before 12pm (midday)
Day of Order Time of Order Estimated Delivery Day
Mon Before 12pm Tue
Mon After 12pm Wed
Tue Before 12pm Wed
Tue After 12pm Thu
Wed Before 12pm Thu
Wed After 12pm Fri
Thu Before 12pm Fri
Thu After 12pm Sat or Mon
Fri Before 12pm Sat or Mon
Fri After 12pm Tue
Weekend Anytime Tue

Royal mail recommend you allow a maximum of 2 weeks (for UK mainland deliveries) and 2 weeks (for European and international deliveries) before following up orders which haven’t arrived though we would fully expect you to contact us before then if you have any concerns.

How much does delivery cost?

UK Mainland
Royal Mail Special Delivery (next working day) costs £6.99 and then £1.99 for every item added to an order thereafter.
Royal Mail 1st class (1-2 working day) costs £1.99 and then £0.99 for every item added to an order thereafter.

2nd class Royal Mail is free.

Europe
Postage costs £6.99 and then £1.99 for every item added to an order thereafter.

United States and Canada
Postage costs £7.99 and then £1.99 for every item added to an order thereafter.

Other Worldwide Destinations
Postage costs £7.99 and then £1.99 for every item added to an order thereafter.

What countries do you deliver to?

We deliver worldwide.

If you don't see your country in the list contact us and we’ll do our best to get you added!

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